IT Maintenance Plans for Small Business
IT maintenance for small businesses, covering websites, hosting and email. Review monitoring, updates, backups and support for your existing systems.
- Starting price / typical range
- $150/mo
- Typical timeline
- Monthly subscription
We’ll confirm scope, price, and timing after reviewing your needs.
Quick answer
An IT maintenance plan looks after the website, hosting and email you already use. We review your current setup, agree what the plan covers, then handle the routine checks, updates and support requests in that scope.
Support hours, response targets and recovery coverage are agreed in writing before the plan starts.
Ongoing care for your existing systems
Keep routine website, hosting and email maintenance in one agreed plan. Start with a review of what you use, the problems you want addressed and the support you need.
Who it's for
Small businesses that want help with recurring updates, checks and support for an existing website and connected services.
Start with what you already have
We review your platform, hosting, email, access and connected tools before recommending a plan. If the current setup can be supported, maintenance can begin without a rebuild. Any initial cleanup or larger project is quoted separately.
The written scope sets the schedule, responsibilities and limits for this work.
Care for different website platforms
WordPress
Review core and plugin updates, compatibility, security settings and backup coverage. Agree how changes will be checked before they reach the live site.
Custom Apps
Review dependencies, monitoring, deployment and recovery needs. Larger feature requests are scoped separately from routine maintenance.
What should an IT maintenance plan cover?
A useful plan names the systems it covers, what is checked and who acts when something fails. Before choosing a plan, agree on:
- Monitoring: What is checked, who receives an alert and when a person acts.
- Updates: Which software is maintained, how changes are checked and how an update can be rolled back.
- Backups: Which files and data are included, how long copies are retained and when a restore was last checked.
- Support: Which requests are included, the support hours and response targets, and what needs a separate quote.
- Ownership: Who controls the domain, hosting account, files and access.
An uptime alert does not restore a website by itself. A backup also needs a documented recovery process. We agree on these responsibilities before the plan starts. A personal-site hosting add-on and a broader IT maintenance plan cover different work.
How to ask for support
Existing clients should use the support channel in their agreement. Include the affected website or service, what happened, when it started and the effect on your work. Keep passwords and other sensitive account details out of the initial message.
If you do not have a plan, ask about one-time Remote IT Support. We will confirm availability and scope before starting.
Timeline
Ongoing monthly care. Support hours, response targets, recovery coverage and cancellation terms are set out in your written proposal.
Starting Price
From $150/mo. We confirm the covered systems, included work and any separate costs before you commit.
Need one-time help?
Ask about troubleshooting a specific issue without a monthly maintenance plan.
Review your current setup
Talk through your website, hosting and email, then agree which systems and support requests the plan will cover.
Need help with a specific issue?
Ask about a one-time support session for a current problem before deciding whether you need ongoing care.
Common Questions
Deliverables & Benefits
Related Services
Managed Hosting + Deployment
Managed hosting setup on DigitalOcean, AWS, or your preferred provider with deployment, backups, monitoring, updates, and support.
Website Rebuild for Small Business
Modern, fast, conversion-focused website rebuilds for small businesses that need better performance, SEO foundations, and lead capture.
Remote IT Support On Demand
Secure remote IT support for email, websites, software setup, backups, device cleanup, troubleshooting, and practical technical fixes.
Relevant Case Studies
E-Commerce IT Audit & Speed Fix
Diagnosing 6-figure revenue leakage due to slow checkout and email deliverability issues.
Local Plumber Website Rebuild
How we increased leads by 40% for a local service business with a fast, modern site.
Personal Brand Launch for Consultant
Building a high-authority digital home for a senior consultant leaving corporate.
Package Details
Share your needs first. We’ll explain the scope, price, and any discovery work before you commit.